Volunteer Coordinator
Job No:
AWLQ344
Location:
Coombabah
Permanent Part-time or Casual | Animal Care Award Part-time $30.68, or Casual $38.35
This is a unique and exciting opportunity to become a Volunteer Coordinator for AWLQ!
About the role
You will be an integral member of our HR Team. AWLQ values our extensive volunteering team, who are committed to supporting the organisation to provide a better future for the animals in our care. This role is based at our Coombabah site, and the major components are to facilitate induction, provide support, onboard, roster, administer, and coach our wonderful volunteer team.
- Partnering with our Volunteer Administration Coordinator to provide a best-practice volunteering experience.
- Assisting with administering the recruitment process and volunteer life-cycle.
- Facilitating volunteer inductions three Saturdays a month, two at Coombabah and one at Beenleigh.
- Facilitating occasional Community Service Workers Induction programs in conjunction with QPS.
- Building quality relationships with the volunteering team to instil a collaborative, positive culture.
- Developing a skilled and proficient volunteer team to assist team members in providing a more cost-effective rehoming program.
- Supporting the organisation with knowledge of departmental volunteering requirements.
- Ensuring policies and processes are abided by to maintain a safe workplace.
- Managing dispute resolution processes for volunteers in liaison with Human Resources.
- Maintaining quality and professional relationships with support agencies and programs.
- Initiating and driving working methods to improve operational efficiency within the department.
- General administration, including database entries and updates, communication and documentation.
- Monitoring and updating volunteer rosters, ensuring efficient coverage of required duties.
- Maintain volunteer policies and processes.
- Knowledge and adherence to compliance with volunteer legislation.
Roster requirements
- This is a part-time or casual role for approximately 20 hours a week.
- Induction is facilitated on a Saturday; therefore, three Saturdays per month are required, two at Coombabah and one at our Beenleigh Rehoming Centre from 8:00 am to 4:30 pm.
- Our preference for the other days of work is Tuesday and Friday, but we are offering flexibility with this roster outside of Saturday.
What are the minimum requirements for this position?
- Current Driver's License – essential for travel between sites.
- Current National Police Check Clearance Certificate or willing to obtain one.
- Demonstrated experience in a supervisory role.
- High level computer literacy - Confident computer skills with Microsoft Office Suite and ability to quickly learn new systems.
- Strong organisational skills, accuracy and attention to detail.
- Highly developed communication and interpersonal skills combined with the ability to resolve conflicts.
- Thrives in a fast-paced, diverse environment with competing demands.
- Strong confidentiality with sensitive matters.
To be successful in this role, you will have:
- High attention to detail, accurate data entry and records maintenance.
- Strong computer literacy skills
- Strong communication skills and the ability to develop quality working relationships.
- Exceptional time management and the ability to manage competing priorities in a fast-paced environment.
Next steps
If you meet the criteria and this opportunity interests you, please apply. Applications will be reviewed in the new year.
If you would like more information, reach out to the HR team hr@awlqld.com.au