Foster and Volunteer Coordinator - Willawong
Job No:
AWLQ411
Location:
Willawong
NFP | Permanent Full-time | Animal Care & Vet Services Award Level 4, $32.13 per hour
About Us
At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met. We are driven by a commitment to integrity, compassion, innovation, and optimism. As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.
The Opportunity
We're seeking a Foster and Volunteer Coordinator to join our Willawong Rehoming Centre on a full-time basis, supporting the volunteers and foster carers who help our animals on the way to adoption.
Key Responsibilities
- Place animals into suitable foster homes, including neonates, animals needing medical treatment, and animals needing behaviour rehabilitation.
- Build and support a network of carers confident with neonatal care, including bottle feeding, weaning, and monitoring weight gain, with volumes peaking through kitten season.
- Onboard new foster carers, maintain accurate records, and manage veterinary rechecks and foster returns.
- Educate and support carers on the day-to-day care of their foster animal.
- Onboard, train, and support new volunteers in their roles.
- Manage rosters so that every area of the Rehoming Centre, from animal care to drivers, is resourced.
- Communicate regularly with carers and volunteers about animals in care, program updates, and the difference their time makes.
- Identify and put forward ideas to improve both programs.
Essential Skills and Attributes
- Experience in a volunteer or people coordinator role.
- Demonstrated administration experience with a high level of organisational skills.
- Knowledge of animal health and behaviour, including the care requirements of neonatal animals.
- Animal shelter or foster program experience.
- Knowledge of volunteer legislation and WHS.
- Strong computer literacy across a range of programs including Microsoft Office Suite.
- Strong interpersonal and communication skills, with excellent customer service.
- Ability to manage your own time effectively, complete tasks thoroughly, and meet deadlines.
- A positive, flexible, and versatile approach to work.
- Valid Blue Card and willingness to complete a police clearance check.
Desirable
- Veterinary nursing experience, or a Certificate IV in Veterinary Nursing.
- Certificate III in Animal Care Services or equivalent.
- Hands-on experience caring for neonates, including bottle feeding and weaning.
- Relevant certificate or diploma in training or volunteer management.
We Offer
- Access to an independent Employee Assistance Program to support your wellbeing.
- Employee discounts on veterinary services and retail discounts.
How to Apply
If you're passionate about animal welfare and the people who make it possible, we want to hear from you.
Please submit your application, including your resume and cover letter, outlining your relevant experience. Applications will be reviewed as they are received, and we'll close the position once we find our ideal candidate.